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ConferSave Worldwide

1501 Hamburg Turnpike
Wayne, New Jersey 07470
Phone: 877-444-8535
Fax: 973-694-3148


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How To Record My Conference Call Using Star Controls

In this topic: Record calls using star controls, confirm recording is taking place and access recordings for later use.

At any time during an on-demand conference call, the host may enable recording by pressing *22 on the telephone keypad.
Note: This feature is not available to participants.

After pressing *22, you will hear the prompt “Conference recording has started.”  All participants on the call (including you) will then hear the message, “Just as a reminder, today’s conference is being recorded.” As new participants join the call, they will also hear this message.

After you end your recording, the audio will be archived for replay.  The archiving process may take up to 24 hours.  Your audio recording will be available as a replay to be played back via the telephone.

There are two options for ending your recording:

  • Press *22 and choose option 1 to pause the recording. Your recording will begin automatically archiving once all participants have disconnected from your conference call.
  • All attendees, including the host, exit from the conference. As the host, you can use the *93 command to disconnect all attendees from the call. You will still need to hang up your line for recording to end. When a recording is ended this way, archiving begins automatically.

Accessing Conference Recordings

The call host will then receive a confirmation email with replay information, dial-in numbers and a replay passcode.

You can also access your replays on to Log in to your account and click the “Account Management” drop-down. Select Conference Replays and look for your recording in the list of Replays. Click the link under Conference ID to see details and dial-in information. At this screen, you can also purchase a CD recording of your call in MP3, WAV or WMA format. Click Purchase CD for ordering information. 

Remember to press *0 if you can’t resolve your situation

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