The phone conferencing Star Controls are activated during a normal conference call by dialing a code on your touch-tone telephone.
Note: Some cell phones, SKYPE phones (or other Voice Over IP (VOIP) phones) or international phone systems might not generate the proper tones to activate star controls correctly.
Host Star Controls: Always Available
Press *0 for assistance from a support agent
Press *1 to access the Help Menu
Press *4 to increase the volume of participant voice/lines
Press *5 to increase the volume of your voice/line
Press *6 to mute or un-mute your line
Press *7 to decrease the volume of participant voice/lines
Press *8 to decrease the volume of your voice/line
Press *9 to hear a complete list of moderator features
Press *21 to initiate a subconference
Press *22 to record an unscheduled conference call
Press *31 to turn the security code on/off
Press *32 to record a conference introduction
Press *91 to hear the participant count
Press *92 to hear a roll call of participants (must be enabled when scheduling)
Press *93 to terminate all participant lines
Press *94 to lock and unlock your conference (prevents other attendees from entering your conference)
Press *96 to mute all participant lines
Press *97 to un-mute all participant lines
Phone Conferencing Host Star Controls: Operator-Enabled
A host must enable the following command before it can be used. To do so, contact ConferSave Customer Support at 877-444-8535.
Press *95 to dial out to a domestic or international participant
Participant Star Controls
Press *0 for assistance from a support agent
Press *1 to access the Help Menu
Press *4 to increase the volume of the conference
Press *5 to increase the volume of your voice/line
Press *6 to mute or un-mute your line
Press *7 to decrease the volume of conference
Press *8 to decrease the volume of your voice/line
Remember to press *0 if you can’t resolve your situation
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